There may be advantages to ordering from imarketcity.com, such as their prices and their logistics (order ships exceedingly promptly in my area, just as preceding reviews suggested could be the case). Unfortunately, they use UPS, who couldn't be bothered to deliver my toner cartridge. (I ordered same in advance of the end of the old one's life, so can't attest yet to its quality or reliability). There was a telephone number to call at imarketcity.com, but when I called it, they made no offer to follow up with UPS, much less with me. They demurred one hundred percent from being helpful. I do not recommend ordering from imarketcity.com if you 1) have either had past problems with UPS, who are a union shop with practically no way to discipline workers who treat customers poorly, or 2) hold a considered belief which that your money is best spent (and the printer does have four cartridges, three above and beyond the one that imarketcity.com supplied) on merchants who demonstrably value such things as goodwill and return business.

Ordered Soleus PH4-12R-01 on 6-24-09.  Unit received on 6-30-09 was defective, which I found out 7-4-09.  Contacted i-Market 7-6-09.  They said they were shipping a replacement.  Contacted them 7-10-09, they said they had failed to but would then.  Contacted them again today, 7-15-09, and they said the same thing.  With shipping, I paid $545 for the unit.  It has been 3 weeks since I ordered it and still do not have a working unit and won't for several days even if they actually do ship it today.

It was the product I wanted at rhe best price.

Pleasently surprised with quality of merchandise for the price paid.

Good service, instructions and product good, worst part was trying to figure out your survey.

Better then I expected by far

The item I purchased was inexpensive, in good condition, and arrived quickly. I'm delighted! Duncan Hodel

very good experience, would do business with them again

Good prices, no problems with order or delivery

no problem

They were very fast responding to my questions prior to placing the order. Shipping was fast. But the HP laser cartridges they sent me DO NOT work. They are not just refurbished, they are useless. $158 WASTED. Do not buy from them, it's a scam. I sent them several e-mails regarding this problem, and yet to receive any acknowledgement.

Ordered non-oem laser jet toner cartridges and drum. I chose I-Market because they offered a three year warranty, stated that they replaced the on-cartridge chip with a new one, and was only about $25 more for the set than the cheapest online site with only a one year warranty as well as not stating whether they replaced the on-cartridge chip or not. Ordered merchandise on Thursday evening after business hours, arrived at my door on the following Wednesday. Everything works excellently and the cartridges look exactly the same as OEM, with less than half the overall price. Would definitely do business again. I do need to contact them about whether they take the used cartridges for recycling or not.

I was needing solid ink sticks for Xerox 8560 and iMarket was the cheapest but the manufacture was not listed on the product page. I called and the sales person that answered the phone had to ask the purchasing agent and his reply was he didn't know. Boy they have a real problem when they need to order stock if they don't know who to order from unless they read my hint below.(What are they hiding)

BEWARE: For your information they are only three manufactures of quality ink for this printer, Xerox.com, Media Sciences.com, and SuppliesExpert.com in the world & they will repair or replace your printer if damaged by their ink. If you go to Media Sciences they are not listed as a supplier so at the cheap price they have listed I sure Xerox or Supplies Expert is not the supplier. This printer is too expensive to chance cheap ink that will ruin the printer head.

Please disregard the delivery rating nothing was ordered.

all is fine at this point

this merchant supplies goods supply us with a diverse selection and good prices. I will buy from them again.

This is my second purchase. I was so pleased with my first order. I have recommended it to friends.

Excellent service from website! I did not have to contact them by phone. The package arrived sooner that I expected.

Shopping was easy. Product was shipped timely and as described. Excellent experience.

Excellent company, will shop again

I've been shopping from this merchant for years now and I get all my printer ink, laser toner and fax films from them... best prices and fast shipping.

Overall service was very good! Could have better selection, but pleased with the prodcut and service.

Minor problem, corrected without hassles. Courteous customer service. thanks!

I liked the polite and intelligent customer service very much. I cannot say enough good things about the product I purchased. The free pan alone would have been worth the price I paid for the induction stovetop which is not only fast and economical but fun to use. The pan and stovetop make better meals than anything else in the Kitchen. Don't know why but it is really wonderful how the flavours are improved. Every cook should have one...

First time ordering from i-Market. Service and product price were very good.

Great service and prompt too!

I-Market kept me informed of my order's progress and it arrived very quickly. I verified the cartridge would fit into my printer but I haven't run out of ink in the old one yet so I don't have performance feedback.

Very high quality product at extremely low price. 2 days from order placement online to receipt of product. Shipping was a bit pricey, but overall value for price was really exceptional. Responsiveness and speed of receipt far exceeded any previous online order for any product (and I buy A LOT of stuff online).

I have been ordering from I-MARKET for several years and have always been completely satisfied. My only concern has been the shelf life for the ink cartridges so I usually order every 4 to 6 months knowing that delivery will be on time. THANK YOU!!! KEEP UP THE GOOD SERVICE, QUALITY AND PRICE. LWS

Very fast response; they shipped the printer drum within a couple of hours that same day.

Not good quality -- microphone wire sheathing broke while trying to unwind it -- right out of the package.